f-LAWS (or flaws)

Another master piece from Dr. Ackoff...

Here is how the site describes the book name:

What are f-LAWS?
f-LAWS (or flaws) are truths about organizations that we might wish to deny or ignore - simple and more reliable guides to managers' everyday behaviour than the complex truths proposed by scientists, economists, sociologists, politicians and philosophers.

Management f-LAWS: How Organizations Really Worka new collection of over 80 f-LAWS.