Tuesday, June 02, 2009

Wisdom from quotations

A couple days ago I came across two quotes in one day and they seemed to summarize the challenges I was dealing with a client...

Every man is wise when attacked by a mad dog; fewer when pursued by a mad woman; only the wisest survive when attacked by a mad notion.
- Robertson Davies

This may seem simple, but you need to give customers what they want, not what you think they want. And, if you do this, people will keep coming back.
-Stuart Wilde