• Accountability is an uncomfortable word
• Can leadership model really start with trust?
• Management and Leadership is like splitting water with a sword
• People need help in understanding the difference between process and culture
• Peoples compensating behaviors in corporations - Agree with every one and everything, control everything, manage everything
• Feedback loop is very important - it must be a two way street!
• Peter Drucker told us "What gets measured gets done!" Really? I think it needs to be "What gets measured and accounted for gets done!"
• People hear and understand different things... everyone needs to be on the same page for the right objectives to be set and deliverables to be met
• Whats the role of HR? Policy police?