IT services companies (IBM, HP, Infosys, Wipro, Accenture, etc.) initiated it with computing software, products, service and staffing; Cable channels do it with video; FedEx Kinko’s does this with printing; Merry Maids does it with household help; I could go on and on. Yet it is strange to think about the basic dimension that they leverage.
They are all in the business of being there when you need them!
So are basic dimensions differentiable? Time is time is time is time whether is mine, yours or anyone else’s, so also time in the US is the same as that in Asia, Europe or Latin America so clearly space and frequency are as much a commodity as grains and oil. Perhaps the differentiability is a function of ownership. My time may be more valuable today than it was yesterday and similarly when I am working on a job I am on a delivery schedule making the space-time combination valuable and hence differentiable. That is classic branding that needs segmentation, targeting & positioning for its success, may I just say dimensions can certainly be branded!!!