Thursday, May 03, 2007

Recognition Makes Dollars and Sense

Nuggets from FastComany Now - Recognition Makes Dollars and Sense by John Baldoni

Find positives in other people’s work. At your next staff meeting, before you criticize, say something nice. Thank people for doing the research and doing the grunt work. Show some appreciation of effort.

Talk up the work of your team to the higher-ups. When you interact with senior executives, talk up the contributions of your team. Make specific mention of key contributions and contributors.

Compliment your boss on a task well-done. Find an opportunity to give your boss a pat on the back. Pick out something that she’s done well, such as overcome an obstacle, shown restraint in a crisis, or developed a key insight that benefits the entire time. Do this in private.

Be honest. Do not compliment for the sake of being nice, do it with meaning and conviction. When you criticize, be constructive. Being tough does not imply meanness. Sincerity counts because it adds depth to what you say when you are critiquing as well as when you are stroking.